The cleanliness of the place was spot on. Staff everywhere cleaning, wiping, mopping, gardening; the only area that I didn't think was clean enough considering it's a five star hotel was the activity pool area. Toilets left a lot to be desired in that area even though all the other toilets in the complex were absolutely spotless. Staff were very welcoming and professional, efficient and always around. Golf buggies would take you anywhere you wanted to go if you couldn't be bothered to walk though we didn't use them as we do like walking. It was very, very hot but the breeze helped to cool you down.
We had one issue whilst there but it wasn't anything to do with the hotel; we booked a trip to Lido Waterpark, about 25 minutes away by coach, through our rep, Thomsons. Now, this really annoyed me when booking it as Amy is now classed as an adult (she's 13!). Their kid's pricing goes up to age 12 so we'd missed out, but what angered me was that even though we had to pay adult prices for Amy, she wasn't allowed to use any adult facilities. I find that very naughty actually. So, I paid for two adults to go to the waterpark (Euro54). The rep got us on the coach okay and I asked him 3 times about pick up (I get a bit mithered...). He assured me a coach would be at the waterpark at 4.30pm to bring us back.
4.30pm came and there were four coaches and about a hundred people waiting, most of them ranting and raving because it wasn't clear which coach was going where. The thing is, there was only Amy and me from our hotel who'd gone to the waterpark that day so everyone else was going elsewhere. I asked all four coach drivers and eventually one, very rudely, ushered us onto his coach. "Blue Lagoon Village?" I asked. "Yes, on, on..." he replied. To cut a long story short, we ended up at the Blue Lagoon Resort, the sister hotel that is located on the opposite side of the island in Kos Town. I was beyond fuming! When we stopped at the hotel, a few people got off and I asked him if he was going back to the 'Village'. "No," he said, as though I was a complete idiot, "you get off here." I had to pay 45 Euros to get back to our hotel near Kefalos. Luckily, we got one of the nicest taxi drivers I've ever met who stopped at a shop and bought us bottles of water, then refused a tip when we finally arrived back at our hotel. I did mention it to the Thomson reps at the hotel and they sent me a bottle of wine to say sorry for what happened. I don't drink. I left it for the maid along with a tip on our day of departure!
|Looking very glam on our last night|
|Our swim-up terrace (Amy in the pool)|
|Hotel's small waterpark|
|Swim up pool at night. It lit up different colours.|
|The quiet pool - our favourite|
|Cabanas on the beach and sunbeds. You can just about see ours straight ahead with a blue bag...|
|Amy swimming in the sea|