I recently read the most horrendous book review that had me cringing on behalf of the author. My first reaction was sympathy towards this person because I know how I would have felt should my book have been so poorly reviewed. But when I read through it again, I realised that the reviewer was actually doing the author a favour; she was giving constructive criticism in the form of feedback. It was negative feedback nonetheless, but the reviewer had taken the time to read the book and offer their opinion. The reviewer was polite in the approach they used; they attempted very graciously to make the author see that she could do better, and they also made a point of saying they wished the author success with their next book. The fact that the author was shocked to see such a bad review and made it very clear in her response, did unfortunately take away the reviewer's optimism for any future sales. What the author failed to do was thank the reviewer for spending three days of valuable time reading a book she hadn't really enjoyed.
It doesn't make any sense to me that an author, or indeed anyone asking for a review on their product, will require feedback but can't seem to accept it if it's negative. Unless that feedback is downright rude and nasty, then it should be read as constructive. There is always room for improvement, no matter who we are. In this case, the review was polite and informative, and far from being unnecessary. None of us like to receive negative feedback and none of us like being criticised, but it happens. We all have the ability to take it on board, hold our head up high, and move on. If we don't, we may never improve. And those who think they don't need to improve aren't living in the real world. I suspect the author I read about assumes they are above the rest of us, which made me wonder why they felt they needed a review in the first place. On some occasions I have read glowing book reviews and the author still feels put out because they didn't get five stars on Amazon. None of us are perfect. But we're all capable of trying harder. Personally, I'd rather read a review on a product or book that tells me a little about what is being offered. After all, when we're about to part with our money, we like to know what we're going to get in return. Don't we?
I would love a review on my book good or bad... by the way I haven't written it yet, but if I had. I always ask for feedback on what I've written from people I trust to be honest with me. They are not just friends who I think will try to be nice, they are good writers who I respect. You are right it is important to take all feedback constructively.
ReplyDeleteI don't think there's much point in asking close friends or family to review your book because they will nearly always be nice even if they didn't enjoy it!
DeleteWe all know how much book reviews can mean to us and I have only had one bad one I'm glad to say and that was very obviously done out of spite sadly. However, when on the writing site you and I were both on, it was greeted with relief when someone gave an honest critique because that is what helped us improve our writing and made us see it from a reader's point of view. I agree with you, we don't like to see negative things said about our work (any of us) but sometimes we need to sit back and realise the person who took the time to do it was actually being very supportive and helpful. I'd much rather that than the ones who gush and then behind your back tell everyone it was dreadful. They'd be better telling you the truth and saying why it was so you could correct it next time.
ReplyDeleteAbsolutely, Lorraine. Those honest reviews are the best.
DeleteI think that the problem is nobody likes to be criticised and even when it is constructive it still hurts. I do think that you are right though unless we learn to listen to all feedback we can't grow and whilst I'm not a writer like you I do think we all want to improve!
ReplyDeleteYes, it does hurt and I guess that's just human nature. Feedback is very important though.
DeleteI - and probably many others - am more ready to believe in a criticism than to believe in praise, which is a failing, but an ability only to accept praise shows a worse sort of insecurity, dressed up as hubris.
ReplyDeleteIt certainly does. A little criticism never did any of us any harm!
DeleteI have been bracing myself for reviews since my book's been published, it's the worst part of the process. Luckily they have all been good so far, but it's a horrible feeling before you read a review, like you think somebody might be picking on your children. If I ever got a real stinker I would probably cry in a cupboard for a month.
ReplyDeleteI agree, those reviews are a real daunting prospect of being published. If we read a bad one it can really hurt, but it does mean that we are just normal and have room for improvement next time.
DeleteI'm with you, Joanne Mallon. I've only just finished writing my first novel & though the query process is tough, I'm almost grateful that I'm not yet exposed to the critics. It's a like a calm before the storm. I've been trying to thicken my skin over the last few years by submitting to critique groups & a terrible review is very hard to cope with. I dread that part of being published.
DeleteCongrats to you on getting published in the first place!
the failure for me in this..is the writer probably had friends read it at the editting stage that did not want to hurt their feelings and told them it was good
ReplyDeleteBrian, I agree with you on that. I had a few friends read and review my book when it was first published and even though I valued their feedback greatly, I did appreciate the feedback from people I didn't know probably even more.
Deleteany kind of criticism is hard to take, but if you are putting yourself out there, and asking for reviews, then you need to take it on board and be grown up about it. v hard though! x
ReplyDeleteAbsolutely. No point in selling a product if you aren't prepared for people to dislike it. We can't all like everything.
DeleteIf it's stuff lile "It would have worked much better is you'd....", ie. constructive, then you have to listen and be grateful that someone is taking the time to tell you. Sometimes however, someone writes a comment that sounds constructive but is just plain wrong, and that's devastating. One woman wrote an Amazon review on my book and said that she'd found an error, and wondered out loud how many other errors there might be. In fact, that was the title of her review comment.
ReplyDeleteIt turns out that she was wrong, and many people on Amazon told her so. She eventually took the review down but it was still awful to have it up there.
I don't really have a problem if people just don't like my stuff - as long as they're not slagging me off at the same time! But yes, you'r right. The minute you put your work out there, it's open season and you have to be prepared for it.
I so agree with you, great comment. I had a review on Discovery at Rosehill that made me cringe a little when someone said she'd found typos. I'm a stickler for typos so I was pretty upset. But when I asked others who'd read it they all said there are one or two but nothing major. Whereas this person seemed to word her review as though she'd found tons of errors and gramma that didn't make sense. It was hard to take on board, but I did because I was the one asking for reviews.
DeleteI was asked by an author to review his book having already reviewed a previous work in a positive light.I was really sad not to enjoy the second book and wrote my review with a heavy heart but in an honest way.I was really impressed and very touched when the author contacted me again and thanked me for my honesty. In spite of my piece being a negative review he was big enough to accept my opinion and wish me well. It certainly made me both glad that I had been honest and keen to read his next book.
ReplyDeleteThat's exactly how it should be in my opinion. An author needs reviews to move forward. If all they receive is fluffy well done's, then they will never know whether or not they need to improve their work.
DeleteIf you're going to put it Out there...be ready to hear it from All sides..
ReplyDeletehughugs
Difficult one this.... I do agree that you shouldn't ask relatives or friends who might be too kind. I think sometimes we fall in love with our work and can't be constructive about it. A truthful but helpful criticism can help get anyone back on track. Like you said if you can't take it, don't write it.
ReplyDeleteMaggie X
Nuts in May
When I finished the first draft for Discovery at Rosehill, Maggie, my sister offered to read it through for me but I refused for this very reason.
DeleteI am scheduled to do a review of a book for one of those book tour things and it's due March 30. My book arrived in early February and I began reading it, full of anticipation because it sounded so good. I've gotten half-way through and am really disliking it. I can't even bring myself to pick it up and don't know what will happen come review time. I've never really disliked a book that I've reviewed like I do this one. I can't relate to the main character, and am actually confused as to who the main character actually is.
ReplyDeleteOn another note, my son went to school for architecture where they would do a critique on everyone's project. They were taught that a critique, although sometimes negative, is always needed for growth.
Ouch. Wouldn't like to be in your shoes. I've read a few books over the years that I haven't really enjoyed and would have hated to do a review on them. But honestly is usually best.
DeleteReviewers agonise over what they put into their reviews and at times it can't be easy! What someone loves, another person will fail to be inspired by, but everyone is entitled to their opinion. Authors have to accept that coms with the turf. Great post Kathryn!
ReplyDeleteYes they do, Linn. Each review should be different because of a difference of opinion.
Delete"We all have the ability to take it on board, hold our head up high, and move on. If we don't, we may never improve. And those who think they don't need to improve aren't living in the real world."
ReplyDeleteI couldn't agree more. I review products and if I've got something negative to say I will say it, but always try and be constructive. The whole point of a review is that it is an honest opinion - not just a rehash of a press release (that's not a review at all). Balance is important and it is a shame the author in question took the review so badly.
It is a shame because now I suspect many people won't touch her next book with a barge pole!
DeleteI can deal with negative feedback as long as it is pleasantly and courteously phrased. But actually anyone who is a published writer has to learn to deal also with the loonies. I got a lot of good reviews for a book that was published 18 months ago but I felt annoyed when it got slated because the reviewer hadn't read it properly (yes, I mean professional reviewers). And it was dismaying when someone wrote they hated it so much they threw it across the room before they'd read the first chapter. Yikes! And you get weirdoes who give it no stars on a book review site and add really abusive comments. You also I have to say get some pretty nasty people in the publishing business as well.
ReplyDeleteBut that's life - there are some nasty people out there, some crazy people, some stupid people as well as nice intelligent ones. Part of having your writing taken seriously, is also dealing with these people somehow.
Great comment, Jenny. I agree; it is easy to deal with pleasantly and courteously phrased feedback, of which in this case was used. I can understand your frustration at having your book slated, that wouldn't have been a nice experience for you. And yes, I've come across many nasties over the years, too.
DeleteI agree. I write book reviews a lot and feel bad if I write a bad review, but at the end of the day that's my opinion on it. Thankfully not everyone feels the same way about everything or life would be very boring. I think however, give something positive when writing negative too. x
ReplyDeleteIt is your opinion, Susan, and should be valued as just that.
DeleteI'm not sure how well I'll take bad feedback--it's not like I'd be able to rewrite the novel once it's already out there. However, I would definitely tuck it away for future reference. There will always be people who don't like your writing, and you have to separate that from the ones whose criticism may be truly helpful.
ReplyDeleteHi Lydia, I remember when I first submitted Discovery at Rosehill to my editor and got that first comment back. It was pretty cringe-worthy and I very quickly had to pick myself up! However, it taught me a lesson that there will be people who don't like your writing style or the content and it's something we need to overcome if we are to continue on our path to publication.
DeleteCritisism is necessary for writing, I believe. However, I often see that I'm already aware of the mistakes people are pointing out when reviewing my stuff, or the things they list as negative are things I strived to achieve.
ReplyDeleteFor instance, someone said my story seems "to exist out of time". That's what I wanted, a fictional, has-nothing-to-do-with-this-world time. In that case, the best one can do is inform the reviewer of your intentions. Someone had given me a very good and detailed review on some of my work and I ended up pointing out the things that were intended to be the way they were. Since this has happened to me twice, I'll take that I fail to convey my vision to readers! Oh well, a lot of it is subjective anyway.
In any case, if you feel the need to reply to your reviewer, you don't get aggressive. I thanked my reviewer and apologised for them not enjoying the story. I then added that even though they didn't enjoy it, at least it was only a couple of minutes out of their life! (it was a really short story. Oddly enough, it might also be one of my most favourited and commented stories. Weird. It's got a creepy theme though, and people like that stuff)
Anyway, whoever puts their work out there has to be prepared for critisism.
I'd be interested to read your story if you want to either email it to me or tell me where I can find it...
DeleteYes,i think it's important to point out to the reviewer what your intentions are as to the context of the story.
Perhaps the author gave a knee jerk reaction. None of us like criticism and it can take time to assimilate the criticism and reflect on it. As long as the criticism was constructive and not written to hurs, it can be useful. Maybe the author can see that the review was meant to be helful and will produce something better next time as a result.
ReplyDeleteThat could have been the case of course, but she really wasn't prepared to take any criticism from anyone. When the comments rolled in, it angered her even more!
DeleteI think your viewpoint is a healthy one for an author to take on, but it's so hard! I have to hope it gets easier over time.
ReplyDeleteYou are correct, constructive criticism is a very helpful thing. If one is going to put ones work out there in the public domain (be it in the world of writing OR musicals) then one is open to judgement. It IS very hard to take but cna be so worthwhile if we're strong enough to listen....and learn.
ReplyDeletexx Jazzy
I'm not an author, but I appreciate feedback on my service, websites and blogs. As you say, asking friends and family only gives you "very nice, darling" which is not much use when it comes to making improvements. I usually read the reviews when choosing a book to download to my Kindle, but I haven't posted any reviews. Your blog has given me a kick in the pants to do so - if I love a book, so will others. I have emailed 3 authors to tell them personally that I loved their books, but a review (as well) would be more helpful to them :-)
ReplyDeleteI must admit, Jo, since I was published I have started leaving reviews for other authors because I've realised how important they are. I also read many reviews on products and books now before I buy, so they are obviously important to the customer, too.
DeleteI was an author of several magazine articles years ago and I did not mind criticism from those who knew what they were talking about and if it was done in a constructive manner. I had some other writers that I shared things with and we would go over each others work. It worked for us because we really cared about the person we were critiquing and their work. If I did not know these people cared about my work, I might have been offended but I would looked at what they said and thought they might be right then change if I felt that would help my work.
ReplyDeleteI'm also a member of a website where our books are being reviewed by professional reviewers. Some of the reviews are wonderful whilst others show improvement is needed. I think these groups are important for an author to move forward, and they help tremendously when looking at our own work from a different point of view.
DeleteI enjoy constructive criticism if it is done professionally and not just a "bash session." It is very importan to hear both sides to be fair and continue to improve on your craft as a writer.
ReplyDeleteInteresting to see a post about this from an author's perspective. I think you're totally right though, if you ask for reviews you have to accept the good with the bad.
ReplyDelete